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Sadly we have become aware of a number of websites attempting to pass themselves off as legitimate Barbour retailers, including copies of our own website. These websites either simply take customers money and do not supply any product or supply counterfeit items. Often these sites appear to be based in China. Barbour are working closely with the relevant UK and international authorities in an attempt to prosecute the individuals responsible.
If you believe you may have been the victim of fraud or have received counterfeit items we recommend that you contact your card issuer or PayPal for further advice. If you would like Barbour to confirm if an item you have purchased is genuine, please contact their brand protection team. Unfortunately we are only able to assist with orders placed on our websites Outdoorandcountry.co.uk and SmithandMorris.co.uk.
In order to help guarantee your safety and security we use a security certificate provided by the world leading online security company Comodo. The Comodo logo is displayed in the footer of our main pages and in our secure checkout, we recommend you click on this logo to view our certificate details. Many fraudulent websites are using copies of this logo, but in these cases there is no ability to verify the certificate. Only genuine Comodo certificates will have the click through validation. When you are in a secure area of our site you will also see the secure padlock icon in your browser.
The majority of counterfeit sites also use ‘Barbour’ in the website address; therefore please treat any such site with extreme caution. We have listed a number of known sites below, although this list is not exhaustive as we are becoming aware of additional fraudulent sites on a regular basis. In addition Barbour have a website checker tool to enable the authenticity of a website to be checked. We recommend using this tool prior to making a purchase if you have any doubts regarding the site you are purchasing from.
Barbour’s website has useful advice on how to spot fake items as it is becoming increasingly difficult to identify counterfeit product. Our advice is to only purchase Barbour product from authorised retailers.
In addition to counterfeit items being sent from outside the UK we are also aware of a number of counterfeiters operating within the UK, in these cases product is often being sold on auction sites, such as eBay and on market stalls. We reiterate our advice to only purchase Barbour product from authorised retailers.
For further advice on how to stay safe online please see the Government backed Stay Safe Online website.