CheckoutMy tracking says delivered but I haven't received it
We recommend checking with neighbours, safe places and anyone else at the address, and look for a card from the courier. Check the delivery photo or signature in the tracking link on your despatch email.
If you still can't find it after 24 hours, contact us within 14 days and we'll open an investigation with the courier. We cannot refund or replace an order until an investigation has been completed.